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How to Specify and Purchase Acorn Fixtures

  • For general ACORN product pricing, quotations, custom specifications or to place an order, please contact your local Acorn Representative
  • For Residential or Hospitality Fixtures (Neo-Metro) info or to purchase, click here
  • International Customers - to locate an International Acorn Representative closest to you, click here
  • Other Products - see Divisions and Subsidiaries
General Assistance Contact Information

Sales Support:

Email: sales@acorneng.com
Toll Free: (800) 488-8999
Fax: (626) 330-8748

  • Special Job Pricing
  • Selling Strategies
  • Product Knowledge
  • Show Sample Products

Customer Service:

Email: custserv@acorneng.com
Toll Free: (800) 488-8999
Fax: (626) 961.2200

  • Local Rep Information
  • Contact your local Rep for the following:
    • Lead Times
    • Order Changes
    • Order Status Checks
    • Shipping Information
    • Material Return Requests
  • All Parts Questions
  • Literature Requests/ Literature Request Forms (Reps Only)
  • Shipment Tracers
    *To inquire about a recent purchase or warranty information, please contact you local Acorn Representative. Click here to find a representative near you.

For Quotations:

Email: quotes@acorneng.com
Toll Free: (800) 488-8999
Fax: (626) 961-2200

  • Product Cross-overs
  • All Submittal Requests
  • Modification Requests

Technical Assistance:

Email: fieldservice@acorneng.com
Toll Free: (800) 743-8259
Fax: (626) 961-2200

  • Shortages on an Order
  • Installation Instructions/Questions
  • Information for Retrofits
  • Warranty Repairs
  • Troubleshooting

To Contact Sales Engineering:

Email: engineering@acorneng.com
Toll Free: (800) 488-8999
Fax: (626) 961-2200

  • Rough-in and Installation Drawings/Instructions
  • Possible Product Modifications
  • Technical Questions of product prior to Shipment

International Sales:

Email: intl.sales@acorneng.com
Toll Free: (626) 336-4561
Fax: (626) 937-4757
For more info go to: International Sales


Residential Fixtures: Neo-Metro

Email: info@neo-metro.com
Toll Free: (800) 591-9050
Local: (626) 855-4854
Fax: (626) 937-4725